# Troubleshooting This section contains troubleshooting articles for known issues as they become apparent. Start by opening the page that matches your issue, work through the checks in order, and then contact us if the guides do not resolve the problem. If you still need help, please get in touch on the forum or the webchat as soon as possible. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.echook.uk/troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.